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FAQ

Q&A: How to Switch Between PAL and NTSC Video System on Your Remoteyes Camera

Q: My Remoteyes camera’s footage looks jerky/stuttery on my NVR or monitor, or the recorder shows a black screen / no signal when I connect the camera. Could this be a PAL/NTSC mismatch? A: Yes, this is a very common cause. Video System (PAL or NTSC) is a legacy TV broadcast standard that many NVRs, […]

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Q&A: How to Fix Flickering Stripes / Banding on Your Remoteyes Camera Image

Q: My Remoteyes camera’s live view shows moving horizontal stripes or a flickering band across the image. Is the camera defective? A: No, this is not a hardware fault. It’s almost always caused by a mismatch between the Remoteyes camera’s exposure frequency setting and the local power grid frequency (50Hz or 60Hz). Indoor lighting (especially […]

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Q&A: How to Enable WDR (Wide Dynamic Range) on Your Remoteyes Camera

Q: My Remoteyes camera’s image looks washed out or has very dark shadows and blown-out bright areas at the same time — for example, a bright window next to a dark corner. How do I fix this? A: This is a classic high-contrast / strong backlight scene, and it’s exactly what WDR (Wide Dynamic Range) […]

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How to Configure Smart Perimeter Detection on Guard Viewer APP NVR (OEM Setup Guide)

How to Configure Remoteyes IP Camera Smart Perimeter Detection on Guard Viewer APP NVR (OEM Setup Guide) Applies to: – NVR Models:  Guard Viewer app NVR3232B, NVR3232-IQ, NVR3432-IQ, NVR508-64B, NVR3864-IQ – Compatible IPC Models (N-Series Deep Perimeter): N501, N503, N601L, N600, N601, N801B, N802, N803, N1200LB, N825F, N828F, N828 Overview This guide is intended for […]

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How to Enable WDR on Remoteyes IPC via Guard Viewer NVR

Turn on WDR for a Remoteyes IPC camera directly from the Guard Viewer NVR interface — 4 steps, no reboot required. 1.Open Image settings in Guard Viewer NVR Log in to the Guard Viewer NVR interface. Click Setup in the top menu → expand Camera in the left sidebar → click Image. 2.Select your Remoteyes IPC channel Use the Select Channel dropdown to choose the Remoteyes IPC camera you want to […]

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how to add nvr logo

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S51B-Z 5x auto focus cable connection, seting,testing detail

Cable connect detail Check all parameters setting is it right? Add Preset Goto preset, let the lens calibrate automatically Test the calibrate effect

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How to Set up Static IP Address on UYC IP Cameras, NVRs?

https://youtu.be/wm_n7c8MoSY
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How to Customize UYC IP Camera?

Using our IP Camera Customization tool build your own brand!! including:add your own logo, own model number, manufacturer name, password,light board model…..         1. Prepare a switch(all Ip camera need customization connect with this switch ),computer(close all firewall and Anti-virus software )        2. Upzip(pay attention:don’t extract) ipc customization file—open […]

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How to set the correct time and date on Uvision IP Camera?

Some customers usually meet Uvision Ip camera time and date Is wrong after power off, since the network camera can‘t save date and time without battery. Their network camera can’t get correct time and date after power on again. Some customers also meet uvision Ip camera didn‘t get accurate time even uvsion camera and NVR […]

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